FAQS

The Answers You Need

CAN I PRE-ORDER A SALE ITEM?

You may pre-order an item at any time, shoot us an email and we will gladly accept your request, Thank you👟 

WHAT IS YOUR RETURN POLICY?

CERTIFIED HEAT: return policyYou may return a shoe at any time with the following exepctions:For a full refund shoe will be checked if worn, if shoe is worn more than once; full refund will not be returned.

SHOE AUTHENTICITY?

Are CERTIFIED sneakers authentic 
We can answer that:Our sneakers are legit, they are checked by our team various times, we also apply our verification seal, when the shoes are verified✅

Fake: ⚠️We are responsible for any shoes that may have been mis-handled by our team and not correctly inspected, you will receive a full refund ASAP! Our clients are our #1 priority!